Contact Us
Got a question about a listing, spotted something that needs updating, or just want to share feedback on the site? Here's how to reach the team behind Best Sweepstakes Casinos, and what to expect once you do.
How to reach us
The quickest way to contact us is by email at [email protected]. We read every message that comes in and try to respond within a couple of business days, though busier periods can push that out slightly. Please bear with us if a reply takes a little longer than expected.
What we can help with
- Corrections or updates to information about any sweepstakes casino featured on the site, including welcome offers, eligible states, or terms that may have changed
- Questions about how sweeps coins, gold coins, or promotional entries work in general
- Feedback on your experience with a platform we cover, whether positive or negative
- Suggestions for operators we haven't covered yet
- General site feedback, broken links, or technical issues with dashwatchbeta.org
What we can't help with
We're an independent research and comparison site, not a customer support desk for any individual sweepstakes casino. If you have an account issue, a redemption query, a verification problem, or a billing question with a specific operator such as one listed on this site, that request needs to go directly to the operator's own support team through their website or app. We're not able to access accounts, process redemptions, or intervene in disputes between a player and an operator.
Similarly, we can't offer legal advice about whether a particular platform is permitted where you live. Sweepstakes casino availability varies by state, operators set their own eligibility rules, and laws in this area change fairly often. If you're unsure whether a site is appropriate for your situation, the safest step is to check that operator's own terms and conditions, and if needed, consult publicly available state guidance. For general context on how these platforms are structured and how prize redemption typically works, our Responsible Gambling page and Terms and Conditions page are good starting points.
Before you write in about a specific listing
If your message relates to a welcome offer, coin package, or redemption threshold you saw on the site, it helps if you can tell us which operator, roughly when you saw the information, and what seems out of date. Offers and eligibility lists change often, and operator terms can shift with little notice, so specifics like this let us verify and correct things faster.
Learn more about how we work
If your question is really about who runs this site and how we put our listings together, our About Us page covers that in more detail. It's also worth a look if you're curious about how we approach ranking and reviewing sweepstakes casinos more generally.